Process

Seven steps, no surprises.

Beautiful remodeling should not require accepting chaos. Each step has an owner, a date and a decision you can see — and each one ends with something you can hold us to.

The seven steps

  1. 01

    Consultation

    A conversation about your home, your goals, your timeline and the investment you have in mind.

    You receive
    Whether we are the right fit, and what the next step looks like.
    We need from you
    Photos of the space if you have them, and anything you have already collected.
  2. 02

    Site visit

    We measure, photograph and assess existing conditions: plumbing, electrical, structure and anything that limits the design.

    You receive
    A clear picture of what the space allows and what it needs.
    We need from you
    Access to the home, and association rules if you live in a condominium.
  3. 03

    Design & scope

    Layouts, materials and a written scope take shape together, so the design and the price stay connected.

    You receive
    Plans and a scope listing inclusions, exclusions and allowances.
    We need from you
    Feedback on layouts and early material direction.
  4. 04

    Proposal

    Scope, renderings, schedule and investment, presented together in one document.

    You receive
    One document to review and approve, with nothing left implied.
    We need from you
    Questions, changes and, when you are ready, approval.
  5. 05

    Selections

    Finishes, fixtures, stone and cabinetry confirmed before construction, with long-lead items first.

    You receive
    Approved selections and order dates on the schedule.
    We need from you
    Decisions on the dates shown in the schedule.
  6. 06

    Construction

    Permits, procurement and building, with regular updates on progress and upcoming decisions.

    You receive
    A visible schedule, one point of contact, and any change priced and approved before it happens.
    We need from you
    Approvals for any changes, and access as agreed.
  7. 07

    Final walkthrough

    A room-by-room review together before we close out the project.

    You receive
    A completed punch list and a documented close-out.
    We need from you
    Your review, room by room.

Commitments

What every project includes.

  1. 01

    Written scope

    Inclusions, exclusions and allowances in writing before anything is built.

  2. 02

    Visible schedule

    A plan you can see from day one, with the decisions we need from you and when.

  3. 03

    Priced changes, approved first

    Any change is priced and its schedule effect shown before work proceeds.

  4. 04

    One point of contact

    One person who knows your project, answers for it and tells you what comes next.

Comparing proposals from several contractors? Here is what a complete one should contain.

What a proposal should include

Start a project

It starts with a conversation.

Tell us about your home and we will take it from there.

Request a quote
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